Behind the Blog: Tech Support
This highlights a growing nuisance where conversational AI tools direct users to spam professionals like journalists and researchers with unsolicited support requests.
What happened
A 404 Media journalist discusses receiving an influx of AI-generated emails from users after ChatGPT directed them to contact reporters for tech support. The journalist notes that ChatGPT is similarly instructing users to reach out to other journalists, lawyers, and academic researchers with their problems.
Who it’s about
- 404 Media
- ChatGPT
Source

404 Media
Behind the Blog: Tech Support
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